Shipping and return policies for TOFIE
- Shipping Info
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Shipping is handled by third-party fulfillment center(s).
Tracking will be added to your order on Bandcamp once orders ship out, and estimates are provided by the fulfillment center(s) as follows:
For pullover sweatshirts:
USA: around 2-5 business days
Canada: around 10-15 business days
International: around 10-30 business days
For T-shirts + dresses:
USA: around 3-4 business days
Canada: around 6-12 business days
International: around 5-20 business days
International customers are responsible for all customs and fees.
Unfortunately, the third-party fulfillment companies that I use cannot ship to the following countries:
Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia, Sudan, Syria, Zimbabwe
- Return Policy
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Unfortunately I cannot accept returns or exchanges for any item listed as pre-order, unless there’s been a manufacturing error or the wrong item was received.
If you believe that there’s an error, please email support(@)tofiemusic.net with photos and a description of the issue, and I’ll reach out to the fulfillment center(s) + do my best to help you.